Experience

• Linux (RHEL/SUSE) + Windows NMS/EMS platform administration
• FM/CM/PM operations across nationwide transmission network
• 200+ link bandwidth upgrades, 150+ site migrations
• 1,000+ node firmware upgrades
• VLAN, SNMP, LLDP, LACP, Sync-E configuration

Deputy Manager, Network Performance | MPT

Mar 2019 – Oct 2023

• Nationwide transmission performance monitoring
• Improved reliability from 90% → 98%
• Built UiPath RPA automation — reduced reporting workload 30%
• Root-cause analysis: power, fiber, hardware, config, routing faults

Project Engineer | ZTE Corporation

Jul 2014 – Feb 2019

• OML Implementation & Operation — 1,000+ sites end to end
• Installed/upgraded 3 NMS servers
• 100+ site surveys and RFI inspections
• 400+ work orders closed

IT Analyst / IT Technician | YMW Solutions / Hotel

Aug 2012 – Jun 2014

• Cisco routers/switches, HP servers, firewalls, wireless
• 300+ Ethernet terminations, 20+ fiber optic nodes
• 99% uptime maintained across hotel IT systems